FAQ
- Bulk Reassign Ticket Status
- Bulk Remove Users from Relationship Managers Field
- Calendar Synchronisation Update (September 2022)
- Change Your Password
- Determining the Source of a Ticket
- Email Address Error
- Entering / Selecting Email Addresses & Adding Attachments
- Forgot Your Password?
- How do I Create a New Customer or a New Lead
- Pop-up Ticket Window Deprecation (November 2023)
- Proof Of Purchase
- Screenshot or Record a Screen
- Services & Software (SaS) Example
- SMS Features
- Spell-Check
- Staff Activity Report
- Ticket Not Shown on Active Tickets Screen
- Ticket Note History
- Tickets From Emails Not Automatically Allocated to Customer
- Unable to Sign-In to CommTrak