What's New April 2020 (Video)

Please see the Support Centre article, What's New April 2020, for a full description of updates in this release.

The videos listed in this article are recordings of live, online Internet sessions, therefore the audio is not to our studio standard.

We presented two, live What's New in CommTrak sessions for the April 2020 release:

1. Workflow Load Management, Bulk Reallocation of Records
2. Reports Updates, Tickets Email History Memory, Customer & Leads Screen updates and more

Session 1 - Workflow Load Management, Bulk Reallocation of Records

Duration: 24 minutes

Session 2 - Reports Updates, Tickets Email History Memory, Customer & Leads Screen updates and more

Duration: 19 minutes