Customer Contact Departments (Settings)

The Contact Departments field is located in the Customer Contacts screen.

The Contact Departments field enables users to specify which department(s) a contact represents within the contact's organisation:

Accessing Contact Department Settings

Settings > Customer Settings > Contact Departments

Add a Contact Department

Enter a name for the Contact Department into the Add a contact department field, and click Add.

Modify a Contact Department

• Select a contact department from the list displayed at the top of the settings screen
• Edit the name of the contact department in the Modify a contact department field
• Click Save

Modifying a contact department will immediately update all contacts that are allocated to that department.

Delete a Contact Department

• Select a contact department from the list displayed at the top of the settings screen
• Click Delete

Deleting an existing contact department will immediately remove the deleted department allocation from contacts.

Deleting a contact department cannot be reversed.